Legal

Terms & Privacy

Last updated, May 2026

Who we are

Facility (facility.living) is operated by Michael Murphy, based in Toronto, Ontario. We provide assessment, advisory, and design services for adapting homes to support changing capability over time.

What we collect

We collect information you provide directly when you contact us, book a service, or sign up for updates. This typically includes name, email, phone number, property address, and details about your home and household relevant to the service we are providing.

Our website uses standard analytics to understand how visitors use the site. This data is aggregated and not used to identify individuals.

How we use it

Information you share with us is used to deliver the services you have requested, communicate with you about your project, and (with your permission) send relevant updates. We do not sell your information to third parties.

Sharing with partners

If your project involves working with a designer, contractor, occupational therapist, or other professional, we will only share your information with them with your explicit permission and only the information necessary for them to do their work.

Your rights

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email us at the contact address on the site.

Service terms

The Capability Check Report and any subsequent advisory services are provided as a planning and design tool. They do not constitute medical advice, clinical assessment, project management, or guarantees of outcome. Any work to be carried out on your home should be reviewed and executed by appropriately licensed and insured professionals.

Contact

Questions about how we handle your information, or about these terms, can be sent to us through the contact page.